At Aanya Enterprise, we strive to provide the best customer experience, and we understand that sometimes you may need to cancel an order. If you wish to cancel your order, please follow the guidelines below:

How to Cancel Your Order

1. Cancellation Window: You can request to cancel your order within 24 hours of placing it.

2. Easy Process: Simply reach out to our customer service team via email or phone. Provide your order number and cancellation request.

3. Order Status: If your order is already processed and shipped, it may no longer be eligible for cancellation. However, you can initiate a return once the product is delivered.

Refund Process

• We offer a 7-day return policy, starting from the date of delivery.

  • To initiate a return, the item must be unused, in its original packaging, and in the same condition as received.
  • Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
  • If approved, the refund will be credited automatically to your original payment method within 10 business days.

Exceptions

• Customized or personalized products may not be eligible for cancellation.

• If the product is shipped or already in transit, cancellation may not be possible.

Contact Us

For any assistance with your order cancellation or further questions, feel free to contact us:

• Email: aanyaenterprise4@gmail.com

• Phone: +91 82850 24107